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Refund Policy

Video & Photo packages are non-refundable once recording or Photographing has begun.

 

Refunds will NOT be issued for:

• Incorrect Heat Info or unreported schedule/dress changes which result in missed heats.

• Leader Number not visible to the video stand before the music starts.

• Blocked camera views during crowded heats or not visible to the camera.

• Clients inability to access digital links, Dropbox is used unless other specified by client (note- no DropBox account required to access links sent).

• Not liable for equipment failure, power, internet, or venue issues.

Ballroom Dancing Club

Your Dance Photos

!!! ORDER YOUR DANCE PHOTOS BEFORE YOU DANCE AT AN EVENT AND SAVE !!!!

**PLEASE NOTE WE CAN NOT GAURANTEE PHOTOS WILL BE TAKEN OF YOU AT  EVENTS UNLESS PRE-ORDERED**

PRE-ORDERS GET PRIORITY FOCUS OVER GENERAL PHOTOGRAPHY

'At Event' Ordering: 
PACKAGE STYLES:
1 STYLE $280
2 STYLES $380
3 STYLES $480
4 STYLES $580
NIGHTCLUBS OR SOLOS $160
KIDS PIC BUNDLE $120

Simply fill out an ORDER FORM at our stand BEFORE you dance 
and we will make sure we photograph you!
Receive ALL the photos we take of you at an event
Minimum 30 pictures. 
*This is only available at an event*


PLEASE NOTE
Photos for Night Club Sessions are only done for customers who Pre-Order

**A $25 set-up fee is charged for at event ordering**


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INDIVIDUAL AND AFTER EVENT ORDERS 

Photos are uploaded daily at the conclusion of each session
click the link below
and search through the pictures according to the Event, Day, and Time you Danced.
Add the pictures to your cart and follow the check-out process

Online Orders: Large Digital Picture $40 per photo

Client Acknowledgment

When placing an order the client confirms that all information submitted is accurate and accepts the following:

 

  • Heat Information: Dance Production House is not responsible for missed or incorrect heats resulting from incorrect information submitted, changes in dress color, or event schedule changes (including combined or moved heats) that are not communicated in person by the client or their representative at the video desk prior to the heat being danced. Heats missed under these circumstances will still be charged, as camera coverage and personnel were assigned for that heat.

 

  • Camera Availability: Orders allocated to Cameras on a first come first serve basis.

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  • Leader Number Visibility: The client will inform their leader that they have placed an order and to instruct the leader to make sure their number on their back is visible to the video stand before the music starts. 

 

  • Floor Visibility: Video & Photo coverage is subject to normal competition conditions. Refunds will not be issued if a couple is blocked from view by other couples, judges, officials, photographers, or event equipment, or if the couple remains outside the camera’s view without making a reasonable attempt to be visible. Make sure you can be seen.

 

  • Delivery Timing: Dance Production House makes every effort to deliver USB drives or digital links within 48 hours of a client’s final dance. Clients acknowledge that at larger events delivery may take up to 72 hours.

 

  • Digital Delivery: Dance Production House uses Dropbox for link delivery (NO Dropbox account is needed to access the links) and is not responsible for issues accessing Dropbox, Google Drive, or other delivery platforms once delivery links have been sent.

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  • Technical / Force Majeure: Clients acknowledge that technical interruptions or circumstances beyond the control of Dance Production House (including equipment malfunction, power or internet interruption, or venue restrictions) may occur, and Dance Production House shall not be held liable for such events.

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